VSD - Management & Program Analyst

Location: Washington, DC, United States
Date Posted: 01-04-2019
Management and Program Analyst
FBI Headquarters – Washington DC
Top Secret Clearance (Clearance FAQs HERE)
ATSG Corporation prides itself on our proven dedication to providing expert assistance to our government partners—without any surprises. We work hard to honor our commitment to our clients while ensuring our employees feel secure and empowered in their work. We take excellent care of our team, so they may have the freedom and confidence to focus on their missions and provide nothing but the best output on the work site and at home.
The company provides a variety of services within the Intelligence Community. Our products may be diverse, but the results are one and the same—on schedule, on budget, and completed with superior quality. We are experienced in areas such as Mobility, Enterprise Architecture, Data Processing, Law Enforcement Mission Support, and Acquisition Support. As an organization, we are consistently expanding our footprint in the contracting community.
We are presently identifying candidates for the following position: Management and Program Analyst . This role will provide support services to the Federal Bureau of Investigation (FBI) – Victim Services Division (VSD) – Case Support Unit (CSU). The mission of the VSD is to ensure that victims of federal crimes investigated by the FBI have access to the rights and assistance to which they are entitled under the law and the Attorney General Guidelines on Victem and Witness Assistance (2011 AGGVWA). This role will interact, collaborate and support FBI Victim Specialists with administrative duties in conjunction with case management and the Victim Notification System (VNS).
Required Qualifications—
  • Top Secret Clearance; candidates must meet this requirement at time of application. This contract does not allow the time necessary to become adjudicated with the necessary clearance.
  • Education:
    • Bachelor’s Degree from an accredited university.
  • Professional Experience:
    • Minimum of two (2) years of relevant experience in a professional environment.
  • Shall have the ability to prepare and modify documents including correspondence, reports, drafts, memo’s and emails.
  • Shall have experience in prioritization of projects and have strong problem-solving skills, good research skills and attention to detail.
  • Ability to work effectively with others.
  • Shall have professional proficiency with Microsoft Word, Excel and PowerPoint.
  • Provide administrative support to VSD Specialists, while supporting headquarters unit staff. Answers phones, prepares reports (as needed), tracks work, manages email correspondence and maintains their schedule/calendar.
  • Provide typing/word processing support (including spreadsheet applications) to include composing internal and external routing/non-routine memos and correspondence with minimal direction; obtaining appropriate approvals. May generate labels using mail merge and graphs/tables using graphic software. Completes standard office forms; handles confidential subject matter frequently.
  • Opens, reviews, prioritizes and takes action on incoming mail; sends mail using appropriate mail carrier; sends/receives fazes and makes copies when needed.
  • Enters data, maintains information, manipulates and defines reports for specific tracking purposes (statistics, project status); may take the lead role in managing projects.
  • Generates reports, evaluates and makes recommendations/summarizing trends for supervisor review; material may largely consist of confidential information; requires use of judgement and discretion.
  • Serves as primary point of contact for clients in the field and communicates using appropriate tact and discretion.
  • Develops, sets up, maintains and retrieves organizational files and records that are generally electronic or manual.
  • Keeps abreast of laws and regulations that apply to a particular staff function or field of professional expertise to maintain up-to-date compliance.
  • Confers with appropriate internal and external offices to ensure that required procedures are followed.
  • Analyzes complex data and extracts and defines relevant information; interprets data for the purpose of determining past performance; identifies issues, provides alternative solutions and resolves problems.
  • Serves as a liaison between VNS Coordinator and unit personnel, management and communicates using appropriate tact and discretion.
  • Uses various software applications, such as spreadsheets, relational databases, statistical packages, and graphics packages to assemble, manipulate and/or format data and/or reports.
  • Uses practical application of management analysis principles, procedures and techniques in order to enhance experience and broaden knowledge for specific projects.
  • Establishes effective liaison and operational contact with internal and external clients and oversight of groups insuring that project execution is administered in conformance with guidelines but Department of Justice (DOJ) and FBI regulations.
  • Assists in preparing recommendations for implementation of new or modified systems, work procedures or organizational changes. Assists in developing selected portions of reports that will be incorporated within an overall project for managers who require information for decision making and/or monitoring the current status of their resource.
  • Employees are expected to work eight (8) hour days Monday-Friday for a 40 hour work week with standard hours of 7:00am – 6:00pm. Overtime will be utilized as needed and will require prior approval.
  • Travel may be required.
ATSG Benefits & Perks—
  • We offer a QUICK and EASY application process!
  • Medical, Dental, & Vison Insurance Available
  • Our Medical Insurance Plan offers Virtual Visits (through AmWell and MDLIVE) that can be done via your smartphone, tablet, or computer without leaving your home or office- for addressing a wide range of minor conditions!
  • Paid Federal Holidays
  • Paid Personal Time Off (PTO) & Sick Time Off (STO)
  • Life and Disability Benefits
  • Flexible Spending Accounts (FSAs) & Health Savings Accounts (HSAs)
  • Retirement Benefits: Fully Vested 401(k) Plan
  • Voluntary Benefits such as Legal Resources, AFLAC, VPI Nationwide® Pet Insurance (because our fur-babies are family, too!), & Continuing Education Assistance.
*Candidates are encouraged to submit a .doc or .docx resume that explicitly addresses each of the requirements listed above.
As an Equal Opportunity Employer, our applicants and employees are protected from discrimination. Visit http://bit.ly/FederalEEO for more information.
Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Recruiting Team.
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals on the basis of protected veteran status or disability and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans and individuals with disabilities.
To comply with Federal law, ATSG Corporation participates in E-Verify.  Successful candidates must pass the E-Verify process after hire.
We respectfully request not to be contacted by recruiters and/or staffing agencies.
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